Confidentiality policy

1. Introduction

At Baldia, we are committed to protecting your privacy and personal data. This Privacy and Confidentiality Policy explains how we collect, use, and store your personal information when you visit our website or purchase our products.We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

2. What Personal Data We Collect

When you interact with us, we may collect the following information:

•Identity & Contact Information: name, address, email, phone number

•Order Information: shipping address, billing address, order history

•Payment Details: encrypted payment information via secure third-party providers (we do not store your full payment details)

•Technical Data: IP address, browser type, device, cookies, and usage data from our website.

 

3. How We Use Your Data

We collect and use your data to:

•Process and deliver your orders

•Communicate with you about your purchases or account

•Improve your shopping experience on our website

•Send newsletters or promotional emails (only with your consent)

•Comply with legal obligations (e.g. tax or accounting laws)

 

4. Data Sharing and Third Parties

Your personal data will never be sold or shared for commercial purposes.

We may share your data only with trusted third-party service providers for the following reasons:

•Payment Processing (Stripe, PayPal)

•Order Fulfillment & Delivery (e.g., La Poste, DHL)

•Email & Newsletter Platforms. Each partner complies with strict data protection standards.

 

5. Cookies & Tracking

We use cookies to personalize your experience, track usage statistics, and improve our website.You can manage or disable cookies via your browser settings at any time.

 

6. Data Storage and Security

Your data is stored securely in encrypted systems, and access is limited to authorized personnel. We take all reasonable measures to protect your data from loss, misuse, unauthorized access, or disclosure.

 

7. Your Rights

You have the right to:

•Access the personal data we hold about you

•Request correction or deletion of your data

•Withdraw your consent at any time

•Object to processing for marketing purposes

•File a complaint with your local data protection authority (e.g., CNIL in France)

To exercise your rights, contact us at infos@baldia.fr

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal and accounting obligations.

 

9. Changes to This Policy

We may update this policy from time to time. Any significant changes will be notified on our website.

Last update: 12 May 2025.